LEFT JOIN ImportedWMIEvidence iw on iw.ExternalEvidenceID = iiw.ExternalEvidenceID EXISTS (SELECT * from importedInstalledWMIEvidence iiw INNER JOIN ImportedWMIEvidence iwm WITH (NOLOCK) on iwm.ExternalEvidenceID = iiwm.ExternalEvidenceIDĪND iwm.ComplianceConnectionID = iiwm.ComplianceConnectionID LEFT JOIN ImportedInstalledWMIEvidence iiwm WITH (NOLOCK) on iiwm.ExternalComputerID = ic.ExternalIDĪND iiwm.ComplianceConnectionID = ic.ComplianceConnectionID SELECT ic.ComputerName, iwm.*, ic.ComplianceComputerID, ic.ExternalID FROM ImportedComputer ic WITH (NOLOCK) The issue is that you can't make WMI evidences clever (for instance 21.%.20%), unless inserting them in the database. So, you could theoretically ignore the add / remove evidence and add the WMI.

You are right Acrobat reader as a common add / remove program evidence, but no WMI. Can you confirm this? I can verify this with other customers. You can run the query below (you can uncomment to get only the computers where 2021 Continuous Pro exists but performance is poor) and hopefully will see many records. Hello The agent collects WMI evidences, even if there are not mapped to applications by the ARL. The first test look encouraging on our side.

I would prefer we use the existing WMI evidences collected from the SWIDTags than change the agent to collect a new registry entry (by the way, thanks for your investigation, I had found the IsAcrInstalledInRdrMode in the same node but the key you provide looks good!).ĭo you see the WMI patterns I show below. Our plan is to stop using the ambiguous add/remove program evidence from Acrobat DC, add it to Acrobat Reader, and enhance the WMI evidences we use for Acrobat DC (Created from the SWIDTags that have not been systematically managed in the last versions), with the patterns below. Any help with either deactivating the Acrobat Pro 9 license on my old laptop or getting it to work on the new laptop would be much appreciated.Indeed, having Acrobat Reader and writer sharing the same add / remove is just a pain. I also just spent half an hour with a customer support agent on the online chat system who was only able to tell me that there's a dedicated forum team for this issue, so I'm hoping this is the right place to ask for help. I have tried figuring out how to first deactivate the license on my old laptop in case it's only possible to use it on one machine at a time, but can't find any information or options for how to deactivate it (there is no 'deactivate' option on the help menu, which is what most documentation recommends). I have already downloaded and installed the whole CS4 suite onto the new laptop and this license worked just fine to activate all my other Adobe CS4 products. I am trying to transfer my license for Adobe Acrobat Pro 9 from my old laptop (Macbook Pro) to my new laptop (also Macbook Pro), and am getting an error that my license is invalid.

Adobe acrobat pro 9 license loading